SERVICE LEVEL AGREEMENTS
Why have an IT service level agreement with Solution-I Design?
- If you use a single IT Company to manage your systems and infrastructure support then your business will run smoothly with a minimum of disruption.
- A service level agreement means that your IT Support will be with you in a short time and promptly fix your problem.
- A qualified engineer with corporate experience knows how important your computer systems are to your business.
Support and service level agreements offered:
- Best Endeavours to attend the call out + Standard hourly rate
- 4 Hour (Monthly cost from £185* + Standard hourly rate)
- 8 Hour (Monthly cost from £45* + Standard hourly rate)
Standard Hourly rate = £44
All prices quoted exclude VAT.
* Applies to a small network with up to 8 computers and 1 server. Available to sites located in Poole and Bournemouth.
Please phone or e-mail us if you would like to discuss your requirements:
Tel: 01202 606280 or firstname.lastname@example.org